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HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?
Answer :
We have a standard 5-7 days processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
HOW DO I CARE & WEAR MY LASHES?
Answer :
Starting with curled and mascara applied lashes, follow these steps to apply these fluffy false lashes like a total pro.
HANDLE WITH CARE: Gently remove lash from its tray with hands or tweezers, lifting from the glued tabs at each end.
MEASURE AND TRIM: Using our Lash Applicator Tool, lift the lashes to your lash line to measure. Trim the glued tabs, and excess lash from the inner corner.
GLUE APPLICATION: Using our Lash Glue, apply a thin line of glue to the false lash band with the brush applicator. Apply an extra dot at each end and at the center for an extra strong hold.
LASH APPLICATION: Once the glue has become “tacky” using our Lash Applicator Tool carefully place the fake lashes at the base of your natural lash line. Using our Lash Applicator Tool, adjust and hold lash down to secure.
REMOVAL: Using an oil-free and cotton swab, lightly dab along the lash band to soften the glue. Once loose, gently remove lash and store in its original case for safekeeping.
TIP: For your flattering lashes to have the fullest life, refrain from applying mascara or exposing them to water.
How will I know if order is placed successfully?
Answer :
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
How do I check the status of my order?
Answer :
To Track Your Order Click Here
Can I cancel my order?
Answer :
COVID-19 Update: A message to our Dazzle Beautys family
Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines.
What does this mean for you?
Processing times may be delayed. Generally processing times are within 7-10 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions. We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.
We appreciate your patience and understanding as we work through this together. Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
Do you allow exchanges?
Answer :
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dazzlebeautys.com.
What are the shipping charges?
Answer :
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.